Submit a Membership Hold Request:

We require 10 business days' notice prior to the payment date (either the 1st or 15th of the month) to make changes to the monthly auto-pay method, membership changes, or account holds.

Contracts may be suspended for minimum 30 days to a maximum of 6 months. Agreements are terminated after 6 months, restart subject to any price increases after termination. There is no charge for the first account suspension, any subsequent suspensions are subject to admin fee of $29+GST.

Requests for suspensions must be in writing to info@proactivefit.ca or through the form below, a confirmation e-mail will be sent to confirm that the hold has been processed.